What Defines a Quality Refrigeration Repair Service

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In these modern times, we have the privilege to be surrounded with technological innovations that would appeared as science fiction only a decade ago. Nowhere is this more apparent than in the realm of household appliances and in particular, refrigeration and cold storage units. It is easy to take such devices for granted until they encounter problems. Due to the fact that a great number of different brand names are currently available in the marketplace, so must a repair service be familiar with each individual manufacturer. So, let us take a quick look at what defines a quality and dependable refrigeration repair company.

Knowledge Base

One of the definitions of a professional repair company in one whose repairmen boast years of experience. As the technological capacity of refrigerators has dramatically increased, so must the working knowledge of any servicemen dispatched to correct a problem. Thankfully, the employees at Direct Climate Control all have between 10 and 24 years of experience in the refrigeration repair industry. This hands-on approach can guarantee the customer that there is no problem these professionals cannot handle.

Appreciating a Global Market

Although many services are quite good at repairing domestic brands, there are very few who specialise in American-made products. Direct Climate Control takes a great deal of pride in having the ability to service all major American brand names. Such trusted companies as Maytag, Amana, Traulsen, Sub-Zero and Westinghouse are only a handful examples of the units that Direct Climate Control has an innate familiarity with.

Superior Customer Service

While technical knowledge is essential, it is of little value if not combined with excellent response times and second-to-none customer service policies. Direct Climate Control operates 24 hours a day and 7 days a week. Should a problem arise, the company can be contacted immediately and a rapid response team will be dispatched to anywhere within the greater London area as well as many outlying suburbs.

These are only a few reasons why so many homes and businesses rely on Direct Climate Control to service and repair any of their American-made refrigerators and freezers.